Privacy Policy

Effective date: [LEGAL REVIEW NEEDED]. This policy explains how Awa collects, uses, and protects data.

What Data We Collect

[LEGAL REVIEW NEEDED] We collect firm account information, user profile data, client contact details, engagement documents, and usage/telemetry data required to operate and secure the service.

How We Use Data

[LEGAL REVIEW NEEDED] We use data to provide the service, process and classify audit documents with AI-assisted workflows, maintain security, deliver support, and improve model accuracy and product reliability.

Data Storage Location

[LEGAL REVIEW NEEDED] Customer data is hosted in Sydney, Australia, including primary database and storage infrastructure.

Third-Party Processors

  • • Anthropic (AI processing)
  • • Supabase (database and storage)
  • • Clerk (authentication)
  • • Postmark (transactional and inbound email)
  • • Vercel (application hosting)

[LEGAL REVIEW NEEDED] Processor contracts, transfer mechanisms, and subprocessors list should be legally reviewed before publication.

Data Retention

[LEGAL REVIEW NEEDED] Engagement data is retained according to each firm’s retention settings and obligations, and can be deleted on verified request, subject to legal and regulatory requirements.

Your Rights

[LEGAL REVIEW NEEDED] Depending on applicable law, users may request data access, correction, deletion, or export. Requests are validated and processed through firm administrators and Awa support.

Contact

Privacy questions and requests: privacy@tryawa.com